Privacy Policy – FixMyRepair.com
FixMyRepair values your privacy. This Privacy Policy explains what information we collect and how it is used when you submit a repair request through our mobile app or website.
1. Information We Collect
We only collect information that you provide directly while submitting a repair request:
- Name
- Phone number
- Address (optional)
- Uploaded images related to the repair issue (optional)
We do NOT collect:
- Location
- Device ID
- Contacts
- Photos in background
- Tracking identifiers
2. Why We Collect This Information
Your information is used only to:
- Process and manage your repair request
- Contact you regarding your service
- Provide customer support
- Improve overall service quality
We do NOT use your data for advertising.
3. Image Uploads
- Images are used only to diagnose or understand your repair issue.
- We never access your camera or gallery without your permission.
4. Data Sharing
- We never sell or trade your personal information.
- Information is shared only with authorized repair technicians when necessary for your service.
5. Data Security
- Encrypted transmission (HTTPS)
- Secure and protected data storage
- Strict access control
6. Data Retention
- We retain your repair request data only as long as needed to complete your service.
- You may request deletion of your data anytime.
7. Your Rights
You may request:
- Access to your data
- Correction of your data
- Deletion of your data
Email us at: support@fixmyrepair.com
8. Changes to This Policy
Any updates to this Privacy Policy will be posted on this page.
